Description: Further DetailsTitle: How to Deal With Difficult PeopleCondition: NewEAN: 9780722527641ISBN: 9780722527641Publisher: ThorsonsFormat: PaperbackRelease Date: 02/02/1998Description: This guide is designed to help the reader understand and handle over-aggressive, negative, ineffectual or generally disagreeable people who seem to enjoy making a person's life difficult. The book offers advice on recognizing and out-manoeuvring the smoothest talkers, sharpest tongues and biggest fault-finders. It contains workable suggestions for confronting the verbal bully, coping with criticism, negotiating and compromising, or taking on a position of authority so that one gets the most from subordinates. The book teaches the reader to: understand the three main personality types - aggressive, submissive and assertive; handle potential conflict situations; communicate effectively; learning to say no; deal with complaints; motivate others and building a sense of teamwork; and reduce stress levels. Ursula Markham is the author of "Hypnothink".Language: EnglishCountry/Region of Manufacture: GBItem Height: 198mmItem Length: 129mmItem Width: 10mmItem Weight: 136gAuthor: Ursula MarkhamGenre: Society & CultureRelease Year: 1998 Missing Information?Please contact us if any details are missing and where possible we will add the information to our listing.
Price: 11.28 USD
Location: 60543
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Publication Name: How to Deal With Difficult People
Title: How to Deal With Difficult People
EAN: 9780722527641
ISBN: 9780722527641
Release Date: 02/02/1998
Release Year: 1998
Country/Region of Manufacture: GB
Book Title: How to Deal with Difficult People
Number of Pages: 160 Pages
Language: English
Publisher: HarperCollins The Limited
Item Height: 0.4 in
Topic: Personal Growth / General, Skills, Social Psychology, Interpersonal Relations
Publication Year: 2011
Genre: Self-Help, Psychology, Business & Economics
Item Weight: 4.7 Oz
Item Length: 8.1 in
Author: Ursula Markham
Item Width: 5.1 in
Format: Trade Paperback
