Understanding Customer Service: A must read for everyone in Service Industry! by

Description: Understanding Customer Service by Alka Maheshwari, Pankaj Gupta Estimated delivery 3-12 business days Format Paperback Condition Brand New Description What is customer service?What is customer sensitivity?How do you feel when a customer vents on you?How to handle customer relations?How to close loop customer calls?There is much more to learn about customer service than just learning soft skills and repeating like parrots or programmed robots. Authors share their life experiences with customers and simplify the understanding of customer service through stories. This book is going to be an interesting read and would be useful in your professional development if you are working in customer-facing roles in any service industry viz. Telecommunication, Information Technology, Travel & Tourism, and Hospitality etc. Details ISBN 9334035234 ISBN-13 9789334035230 Title Understanding Customer Service Author Alka Maheshwari, Pankaj Gupta Format Paperback Year 2023 Pages 86 Publisher Raja Rammohun Roy National Agency for ISBN /) GE_Item_ID:159263611; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 14.47 USD

Location: Fairfield, Ohio

End Time: 2024-11-26T19:06:12.000Z

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