The Reality-Based Rules of the Workplace: Know What Boosts Your Value, Kills You

Description: The Reality-Based Rules of the Workplace by Cy Wakeman The key to understanding how your manager calculates your real value and how to boost it More than anything else, you need to understand exactly how your employer evaluates you, and your annual performance review doesnt tell the whole story. FORMAT Hardcover LANGUAGE English CONDITION Brand New Publisher Description The key to understanding how your manager calculates your real value—and how to boost it More than anything else, you need to understand exactly how your employer evaluates you, and your annual performance review doesnt tell the whole story. In The Reality-Based Rules of the Workplace, Cy Wakeman shows how to calculate how your true value to your organization by understanding your current and future potential against your "emotional expense"—the toll your actions and attitudes take on the people around you. With Cys clear, straight-to-the-point advice, you can confront and reduce your emotional costliness, become an invaluable member of your team, and even learn to love your job again. Reveals a formula for measuring your current performance, future potential, and the biggest detractor, your emotional expenseShares real-world advice for quickly boosting your value and becoming a highly-valued, sought after employee and teammateBuilds on the lessons in Reality-Based Leadership, Cy Wakemans first book for leaders and managers The Reality-Based Rules of the Workplace is the essential guide for boosting your value, owning your career, and becoming the kind of employee no organization can afford to lose. Back Cover NEW YORK TIMES BESTSELLER WALL STREET JOURNAL BESTSELLER PUBLISHERS WEEKLY BESTSELLER USA TODAY BESTSELLER CHICAGO SUN-TIMES BESTSELLER For many, work has never seemed harder. In tough economic times, and the aftermath of hiring freezes and layoffs, people are asked to do the same amount of work with reduced resources, sometimes even for reduced benefits and pay. Many employees feel unrecognized and underrewarded, with studies showing workplace dissatisfaction at record highs. But what if the things that are currently making you unhappy simply lost their power over you? What if you could go to work feeling energetic and excited, regardless of any external circumstances? What does it take to be valued, appreciated--even a favorite at the office? More than anything else, your satisfaction and success at work depend on understanding exactly how you are evaluated, and your annual performance review doesnt tell the whole story. The Reality-Based Rules of the Workplace goes beyond guesswork to reveal a formula for understanding how your manager calculates your value to the organization. Based on her research with more than 50,000 people, Cy Wakeman reveals a formula for measuring your current performance, your future potential, and your "emotional expense"--the toll your actions and attitudes take on the people around you, which is your single biggest detractor. Only once you know your true score can you improve it. With Cys clear, straight-to-the-point advice, you can quickly boost your value to your manager and colleagues. You will become an invaluable team member, and even learn to love your job again. Building on the revolutionary lessons of Reality-Based Leadership , Cys first book for leaders and managers, this new book shares practical, real-world advice for how anyone can quickly become a highly valued, sought-after employee and teammate. The Reality-Based Rules of the Workplace is the essential guide for boosting your value, owning your career, and becoming the kind of employee no organization can afford to lose. Flap NEW YORK TIMES BESTSELLER WALL STREET JOURNAL BESTSELLER PUBLISHERS WEEKLY BESTSELLER USA TODAY BESTSELLER CHICAGO SUN-TIMES BESTSELLER For many, work has never seemed harder. In tough economic times, and the aftermath of hiring freezes and layoffs, people are asked to do the same amount of work with reduced resources, sometimes even for reduced benefits and pay. Many employees feel unrecognized and underrewarded, with studies showing workplace dissatisfaction at record highs. But what if the things that are currently making you unhappy simply lost their power over you? What if you could go to work feeling energetic and excited, regardless of any external circumstances? What does it take to be valued, appreciated--even a favorite at the office? More than anything else, your satisfaction and success at work depend on understanding exactly how you are evaluated, and your annual performance review doesnt tell the whole story. The Reality-Based Rules of the Workplace goes beyond guesswork to reveal a formula for understanding how your manager calculates your value to the organization. Based on her research with more than 50,000 people, Cy Wakeman reveals a formula for measuring your current performance, your future potential, and your "emotional expense"--the toll your actions and attitudes take on the people around you, which is your single biggest detractor. Only once you know your true score can you improve it. With Cys clear, straight-to-the-point advice, you can quickly boost your value to your manager and colleagues. You will become an invaluable team member, and even learn to love your job again. Building on the revolutionary lessons of Reality-Based Leadership , Cys first book for leaders and managers, this new book shares practical, real-world advice for how anyone can quickly become a highly valued, sought-after employee and teammate. The Reality-Based Rules of the Workplace is the essential guide for boosting your value, owning your career, and becoming the kind of employee no organization can afford to lose. Author Biography CY WAKEMAN is a dynamic speaker, business consultant, author, and trainer. Her first book, Reality-Based Leadership, is a straightforward and practical guide for leaders who want to reduce office drama and improve personal accountability with their teams. She holds a Certified Speaking Professional (CSP) designation from the National Speakers Association and received the 2012 Outstanding Leadership Award from the World HRD Congress in Mumbai. For more information, please visit Table of Contents Introduction: The New Rules of the Game 1 Part One The New Value Equation 15 1 Your Current Performance 17 2 Your Future Potential 37 3 Your Emotional Expensiveness 61 Part Two The Five Reality-Based Rules of the Workplace 75 4 Rule #1: Your Level of Accountability Determines Your Level of Happiness, so Dont Hope to Be LUCKY. CHOOSE TO BE HAPPY 77 5 Rule #2: Suffering is Optional, so DITCH THE DRAMA! 97 6 Rule #3: Buy-In is Not Optional. YOUR ACTION, NOT OPINION, ADDS VALUE. 123 7 Rule #4: Say Yes to Whats Next. CHANGE IS OPPORTUNITY. 137 8 Rule #5: You Will Always Have Extenuating Circumstances. SUCCEED ANYWAY. 149 Call to Action Put the New Rules to Work 165 Notes 173 Acknowledgments 175 About the Author 179 Index 181 Review #7 New York Times Best Seller (Hardcover Advice, How-To, and Miscellaneous) #5 New York Times Best Seller (Hardcover Business) #2 Wall Street Journal Best Seller (Hardcover Business) #10 Publishers Weekly Best Seller (Hardcover Nonfiction) #7 USA Today Best Seller (Money) #10 Chicago Sun-Times Best Seller (Nonfiction) "The best way to be valued at work is to add a ton of value, and Cy Wakeman shows you exactly how to do it in todays fast-moving, technology-fueled workplace. Shell also guide you to getting your MOJO back as an employee. An invaluable tool for those who want success at work and at home." —Marshall Goldsmith, New York Times bestselling author, MOJO and What Got You Here Wont Get You There "I dont know how she topped Reality-Based Leadership, but she did. This is, simply put, a GREAT book! Every business needs to buy every employee a copy of it." —Larry Winget, New York Times bestselling author, Shut Up, Stop Whining and Get A Life and Its Called Work for a Reason! "Cy Wakemans approach and methodology have made a profound difference with myself and my team. If you are interested in taking back control of your personal business success, read The Reality-Based Rules of the Workplace. Every person within an organization can reclaim his or her ability to add significant value, and she will show you how." —John McVeigh, president, O.C. Tanner Recognition Company Limited "This book is a must-read for anyone who has ever felt dissatisfied, unappreciated, or fed up with his or her job. In The Reality-Based Rules of the Workplace, Cy Wakeman delivers (with tough love and humor) an incredibly liberating reality check: you are the cause of your own suffering, and only you have the power to end it. Wakeman compels readers to ditch the excuses, take back control of their happiness at work, and discover that the jobs theyve always wanted were there all along." —Chris Powell, executive vice president, human resources, Scripps Networks Interactive "It gets more challenging every year to ensure employees are highly engaged, and its a critical concern for leaders in nearly every organization today. The Reality-Based Rules of the Workplace reveals whats been missing from well-intentioned, yet often ineffective, engagement programs: an expectation that employees have significant responsibility for their happiness at work. Once we embrace the reality that engagement is tied to personal accountability, organizations will have a happier, more engaged workforce, and healthier bottom lines." —Caroline Stockdale, senior vice president, human resources, Medtronic "In The Reality-Based Rules of the Workplace, Cy Wakeman challenges us to take a look in the mirror, give up our self-defeating stories, and accept responsibility for our own success. With her quick wit and compelling stories, Wakeman turns doubters into believers who demonstrate their value and find happiness at work. Shes the straight-shooting yet empowering mentor you wish you had." —Philip Wilner, vice president and medical director, behavioral health, New York–Presbyterian Hospital/Weill Cornell Medical Center "Cy Wakemans new book is for every member of the workforce who wants to elevate his or her performance to a higher level. The Reality-Based Rules of the Workplace provides invaluable tools for converting the energy spent on feelings of frustration, complacency, and hopelessness into fuel for finding happiness and achieving your fullest potential. Cys philosophy and tools have been invaluable in helping our leaders learn to embrace accountability, and the positive response from employees has been overwhelming." —Alyson Guthrie, chief human resources officer, Crowell & Moring "One of my biggest disappointments as a CEO is the significant number of good employees we have lost because some incident changed their attitude almost overnight. It is great to finally have a book that helps employees understand how management views them and that they can totally control that perception. The greatest benefit to The Reality-Based Rules of the Workplace is that it teaches us all how to be more accountable in our own careers. Every college student should read this to prepare them for the real world and how to thrive in it." —Mike Rydin, president and CEO, HCSS "In The Reality-Based Rules of the Workplace, Cy Wakeman reveals that the key ingredient to both high performance and happiness is simple: personal accountability. With a no-holds-barred approach and practical tools, Wakeman helps employees discover a newfound sense of happiness and control in their work." —Kim Ferrarie, senior vice president, human resources, Air Liquide "Cy Wakemans newest book is for every member of the workforce who wants to elevate his or her performance to a higher level of greatness. The Reality-Based Rules of the Workplace provides tools for converting any disengagement you are feeling toward your current company into powerful action to re-engage and achieve your fullest potential. We are using Cys philosophy and tools in our leadership development programs, and the response has been overwhelming! I highly recommend this book if you are ready to challenge yourself to let go of any blockers that are preventing you from being your best." —Ken Myers, senior vice president and chief human resources officer, Hospira, Inc. "The Reality-Based Rules of the Workplace is an essential guide to facing the real challenges you deal with every day and seizing the opportunities they represent, instead of feeling victimized. Cy Wakeman shows how you can adopt a no-nonsense approach to owning your career and becoming the kind of employee no organization would want to lose." —Ed Bjurstrom, general manager, Gilead Sciences "The Reality-Based Rules of the Workplace is spot on! It provides a suite of tangible tools that empower employees to take control of their work life. We all want to determine our own destiny, how we contribute at work, and how we feel about it. This book is key to moving forward! The messages Cy provides are easy to understand and apply across environments." —Shannon Bell, executive coach and organizational development consultant "If you are an employee or you have employees, The Reality-Based Rules of the Workplace is a must-read for thriving in todays marketplace. Cy provides simple steps to developing a culture where employees are contributors and drivers of your basic operating principles, and she provides tips on how to enhance business results by creating relationships that are meaningful and success-filled for employees, coworkers, and your business." —Cindy Williams, organizational development specialist, Bayer CropScience "The Reality-Based Rules of the Workplace is a gem for anyone holding a job, and for those who evaluate the work of other people. Totally engaging, funny at times, and an easy read. This book is packed with questions to ask yourself and guidance toward the best, most productive answers to drive success for yourself, your coworkers, and your business. Cy has hit this one out of the park!" —Gordon Whitten, serial entrepreneur and innovation expert Long Description NEW YORK TIMES BESTSELLER WALL STREET JOURNAL BESTSELLER PUBLISHERS WEEKLY BESTSELLER USA TODAY BESTSELLER CHICAGO SUN-TIMES BESTSELLER For many, work has never seemed harder. In tough economic times, and the aftermath of hiring freezes and layoffs, people are asked to do the same amount of work with reduced resources, sometimes even for reduced benefits and pay. Many employees feel unrecognized and underrewarded, with studies showing workplace dissatisfaction at record highs. But what if the things that are currently making you unhappy simply lost their power over you? What if you could go to work feeling energetic and excited, regardless of any external circumstances? What does it take to be valued, appreciated even a favorite at the office? More than anything else, your satisfaction and success at work depend on understanding exactly how you are evaluated, and your annual performance review doesnt tell the whole story. The Reality-Based Rules of the Workplace goes beyond guesswork to reveal a formula for understanding how your manager calculates your value to the organization. Based on her research with more than 50,000 people, Cy Wakeman reveals a formula for measuring your current performance, your future potential, and your "emotional expense" the toll your actions and attitudes take on the people around you, which is your single biggest detractor. Only once you know your true score can you improve it. With Cys clear, straight-to-the-point advice, you can quickly boost your value to your manager and colleagues. You will become an invaluable team member, and even learn to love your job again. Building on the revolutionary lessons of Reality-Based Leadership , Cys first book for leaders and managers, this new book shares practical, real-world advice for how anyone can quickly become a highly valued, sought-after employee and teammate. The Reality-Based Rules of the Workplace is the essential guide for boosting your value, owning your career, and becoming the kind of employee no organization can afford to lose. Review Text #7 New York Times Best Seller (Hardcover Advice, How-To, and Miscellaneous) #5 New York Times Best Seller (Hardcover Business) #2 Wall Street Journal Best Seller (Hardcover Business) #10 Publishers Weekly Best Seller (Hardcover Nonfiction) #7 USA Today Best Seller (Money) #10 Chicago Sun-Times Best Seller (Nonfiction) "The best way to be valued at work is to add a ton of value, and Cy Wakeman shows you exactly how to do it in todays fast-moving, technology-fueled workplace. Shell also guide you to getting your MOJO back as an employee. An invaluable tool for those who want success at work and at home." ?Marshall Goldsmith, New York Times bestselling author, MOJO and What Got You Here Wont Get You There "I dont know how she topped Reality-Based Leadership, but she did. This is, simply put, a GREAT book! Every business needs to buy every employee a copy of it." ?Larry Winget, New York Times bestselling author, Shut Up, Stop Whining and Get A Life and Its Called Work for a Reason! "Cy Wakemans approach and methodology have made a profound difference with myself and my team. If you are interested in taking back control of your personal business success, read The Reality-Based Rules of the Workplace. Every person within an organization can reclaim his or her ability to add significant value, and she will show you how." ?John McVeigh, president, O.C. Tanner Recognition Company Limited "This book is a must-read for anyone who has ever felt dissatisfied, unappreciated, or fed up with his or her job. In The Reality-Based Rules of the Workplace, Cy Wakeman delivers (with tough love and humor) an incredibly liberating reality check: you are the cause of your own suffering, and only you have the power to end it. Wakeman compels readers to ditch the excuses, take back control of their happiness at work, and discover that the jobs theyve always wanted were there all along." ?Chris Powell, executive vice president, human resources, Scripps Networks Interactive "It gets more challenging every year to ensure employees are highly engaged, and its a critical concern for leaders in nearly every organization today. The Reality-Based Rules of the Workplace reveals whats been missing from well-intentioned, yet often ineffective, engagement programs: an expectation that employees have significant responsibility for their happiness at work. Once we embrace the reality that engagement is tied to personal accountability, organizations will have a happier, more engaged workforce, and healthier bottom lines." ?Caroline Stockdale, senior vice president, human resources, Medtronic "In The Reality-Based Rules of the Workplace, Cy Wakeman challenges us to take a look in the mirror, give up our self-defeating stories, and accept responsibility for our own success. With her quick wit and compelling stories, Wakeman turns doubters into believers who demonstrate their value and find happiness at work. Shes the straight-shooting yet empowering mentor you wish you had." ?Philip Wilner, vice president and medical director, behavioral health, New York?Presbyterian Hospital/Weill Cornell Medical Center "Cy Wakemans new book is for every member of the workforce who wants to elevate his or her performance to a higher level. The Reality-Based Rules of the Workplace provides invaluable tools for converting the energy spent on feelings of frustration, complacency, and hopelessness into fuel for finding happiness and achieving your fullest potential. Cy?s philosophy and tools have been invaluable in helping our leaders learn to embrace accountability, and the positive response from employees has been overwhelming." ?Alyson Guthrie, chief human resources officer, Crowell & Moring "One of my biggest disappointments as a CEO is the significant number of good employees we have lost because some incident changed their attitude almost overnight. It is great to finally have a book that helps employees understand how management views them and that they can totally control that perception. The greatest benefit to The Reality-Based Rules of the Workplace is that it teaches us all how to be more accountable in our own careers. Every college student should read this to prepare them for the real world and how to thrive in it." ?Mike Rydin, president and CEO, HCSS "In The Reality-Based Rules of the Workplace, Cy Wakeman reveals that the key ingredient to both high performance and happiness is simple: personal accountability. With a no-holds-barred approach and practical tools, Wakeman helps employees discover a newfound sense of happiness and control in their work." ?Kim Ferrarie, senior vice president, human resources, Air Liquide "Cy Wakemans newest book is for every member of the workforce who wants to elevate his or her performance to a higher level of greatness. The Reality-Based Rules of the Workplace provides tools for converting any disengagement you are feeling toward your current company into powerful action to re-engage and achieve your fullest potential. We are using Cy?s philosophy and tools in our leadership development programs, and the response has been overwhelming! I highly recommend this book if you are ready to challenge yourself to let go of any blockers that are preventing you from being your best." ?Ken Myers, senior vice president and chief human resources officer, Hospira, Inc. "The Reality-Based Rules of the Workplace is an essential guide to facing the real challenges you deal with every day and seizing the opportunities they represent, instead of feeling victimized. Cy Wakeman shows how you can adopt a no-nonsense approach to owning your career and becoming the kind of employee no organization would want to lose." ?Ed Bjurstrom, general manager, Gilead Sciences "The Reality-Based Rules of the Workplace is spot on! It provides a suite of tangible tools that empower employees to take control of their work life. We all want to determine our own destiny, how we contribute at work, and how we feel about it. This book is key to moving forward! The messages Cy provides are easy to understand and apply across environments." ?Shannon Bell, executive coach and organizational development consultant "If you are an employee or you have employees, The Reality-Based Rules of the Workplace is a must-read for thriving in today?s marketplace. Cy provides simple steps to developing a culture where employees are contributors and drivers of your basic operating principles, and she provides tips on how to enhance business results by creating relationships that are meaningful and success-filled for employees, coworkers, and your business." ?Cindy Williams, organizational development specialist, Bayer CropScience "The Reality-Based Rules of the Workplace is a gem for anyone holding a job, and for those who evaluate the work of other people. Totally engaging, funny at times, and an easy read. This book is packed with questions to ask yourself and guidance toward the best, most productive answers to drive success for yourself, your coworkers, and your business. Cy has hit this one out of the park!" ?Gordon Whitten, serial entrepreneur and innovation expert Review Quote #7 New York Times Best Seller (Hardcover Advice, How-To, and Miscellaneous) #5 New York Times Best Seller (Hardcover Business) #2 Wall Street Journal Best Seller (Hardcover Business) #10 Publishers Weekly Best Seller (Hardcover Nonfiction) #7 USA Today Best Seller (Money) #10 Chicago Sun-Times Best Seller (Nonfiction) "The best way to be valued at work is to add a ton of value, and Cy Wakeman shows you exactly how to do it in todays fast-moving, technology-fueled workplace. Shell also guide you to getting your MOJO back as an employee. An invaluable tool for those who want success at work and at home." --Marshall Goldsmith, New York Times bestselling author, MOJO and What Got You Here Wont Get You There "I dont know how she topped Reality-Based Leadership , but she did. This is, simply put, a GREAT book! Every business needs to buy every employee a copy of it." --Larry Winget, New York Times bestselling author, Shut Up, Stop Whining and Get A Life and Its Called Work for a Reason! "Cy Wakemans approach and methodology have made a profound difference with myself and my team. If you are interested in taking back control of your personal business success, read The Reality-Based Rules of the Workplace . Every person within an organization can reclaim his or her ability to add significant value, and she will show you how." --John McVeigh, president, O.C. Tanner Recognition Company Limited "This book is a must-read for anyone who has ever felt dissatisfied, unappreciated, or fed up with his or her job. In The Reality-Based Rules of the Workplace , Cy Wakeman delivers (with tough love and humor) an incredibly liberating reality check: you are the cause of your own suffering, and only you have the power to end it. Wakeman compels readers to ditch the excuses, take back control of their happiness at work, and discover that the jobs theyve always wanted were there all along." --Chris Powell, executive vice president, human resources, Scripps Networks Interactive "It gets more challenging every year to ensure employees are highly engaged, and its a critical concern for leaders in nearly every organization today. The Reality-Based Rules of the Workplace reveals whats been missing from well-intentioned, yet often ineffective, engagement programs: an expectation that employees have significant responsibility for their happiness at work. Once we embrace the reality that engagement is tied to personal accountability, organizations will have a happier, more engaged workforce, and healthier bottom lines." --Caroline Stockdale, senior vice president, human resources, Medtronic "In The Reality-Based Rules of the Workplace , Cy Wakeman challenges us to take a look in the mirror, give up our self-defeating stories, and accept responsibility for our own success. With her quick wit and compelling stories, Wakeman turns doubters into believers who demonstrate their value and find happiness at work. Shes the straight-shooting yet empowering mentor you wish you had." --Philip Wilner, vice president and medical director, behavioral health, New York-Presbyterian Hospital/Weill Cornell Medical Center "Cy Wakemans new book is for every member of the workforce who wants to elevate his or her performance to a higher level. The Reality-Based Rules of the Workplace provides invaluable tools for converting the energy spent on feelings of frustration, complacency, and hopelessness into fuel for finding happiness and achieving your fullest potential. Cys philosophy and tools have been invaluable in helping our leaders learn to embrace accountability, and the positive response from employees has been overwhelming." --Alyson Guthrie, chief human resources officer, Crowell & Moring "One of my biggest disappointments as a CEO is the significant number of good employees we have lost because some incident changed their attitude almost overnight. It is great to finally have a book that helps employees understand how management views them and that they can totally control that perception. The greatest benefit to The Reality-Based Rules of the Workplace is that it teaches us all how to be more accountable in our own careers. Every college student should read this to prepare them for the real world and how to thrive in it." --Mike Rydin, president and CEO, HCSS "In The Reality-Based Rules of the Workplace , Cy Wakeman reveals that the key ingredient to both high performance and happiness is simple: personal accountability. With a no-holds-barred approach and practical tools, Wakeman helps employees discover a newfound sense of happiness and control in their work." --Kim Ferrarie, senior vice president, human resources, Air Liquide "Cy Wakemans newest book is for every member of the workforce who wants to elevate his or her performance to a higher level of greatness. The Reality-Based Rules of the Workplace provides tools for converting any disengagement you are feeling toward your current company into powerful action to re-engage and achieve your fullest potential. We are using Cys philosophy and tools in our leadership development programs, and the response has been overwhelming! I highly recommend this book if you are ready to challenge yourself to let go of any blockers that are preventing you from being your best." --Ken Myers, senior vice president and chief human resources officer, Hospira, Inc. " The Reality-Based Rules of the Workplace is an essential guide to facing the real challenges you deal with every day and seizing the opportunities they represent, instead of feeling victimized. Cy Wakeman shows how you can adopt a no-nonsense approach to owning your career and becoming the kind of employee no organization would want to lose." --Ed Bjurstrom, general manager, Gilead Sciences " The Reality-Based Rules of the Workplace is spot on! It provides a suite of tangible tools that empower employees to take control of their work life. We all want to determine our own destiny, how we contribute at work, and how we feel about it. This book is key to moving forward! The messages Cy provides are easy to understand and apply across environments." --Shannon Bell, executive coach and organizational development consultant "If you are an employee or you have employees, The Reality-Based Rules of the Workplace is a must-read for thriving in todays marketplace. Cy provides simple steps to developing a culture where employees are contributors and drivers of your basic operating principles, and she provides tips on how to enhance business results by creating relationships that are meaningful and success-filled for employees, coworkers, and your business." --Cindy Williams, organizational development specialist, Bayer CropScience " The Reality-Based Rules of the Workplace is a gem for anyone holding a job, and for those who evaluate the work of other people. Totally engaging, funny at times, and an easy read. This book is packed with questions to ask yourself and guidance toward the best, most productive answers to drive success for yourself, your coworkers, and your business. Cy has hit this one out of the park!" --Gordon Whitten, serial entrepreneur and innovation expert Details ISBN1118413687 Author Cy Wakeman Publisher John Wiley & Sons Inc Year 2013 ISBN-10 1118413687 ISBN-13 9781118413685 Format Hardcover Subtitle Know What Boosts Your Value, Kills Your Chances, and Will Make You Happier Place of Publication New York Country of Publication United States DEWEY 650.1 Language English Media Book Pages 208 Short Title REALITY BASED RULES OF THE WOR Illustrations Yes Edition 1st UK Release Date 2013-05-17 NZ Release Date 2013-04-30 Publication Date 2013-05-17 Imprint Jossey-Bass Inc.,U.S. Audience Professional & Vocational US Release Date 2013-05-17 AU Release Date 2013-04-11 We've got this At The Nile, if you're looking for it, we've got it. 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