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The Ownership Quotient: Putting the Service Profit Chain to Work for...

Description: The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage by Heskett, James L.; Sasser, W. Earl; Wheeler, Joe May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less

Price: 5.3 USD

Location: Aurora, Illinois

End Time: 2025-01-03T16:11:52.000Z

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The Ownership Quotient: Putting the Service Profit Chain to Work for...

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Return shipping will be paid by: Seller

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

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Binding: Hardcover

Weight: 0 lbs

Product Group: Book

IsTextBook: No

Book Title: Ownership Quotient : Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

Number of Pages: 240 Pages

Language: English

Publisher: Harvard Business Review Press

Item Height: 0.9 in

Publication Year: 2008

Topic: Customer Relations, Personal Success, Strategic Planning

Illustrator: Yes

Genre: Business & Economics

Item Weight: 19 Oz

Item Length: 9.6 in

Author: Joe Wheeler, W. Earl Sasser, James L. Heskett

Item Width: 6.6 in

Format: Hardcover

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