Description: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy ISBN : 9780071548335 Title : The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy Authors : Binding : hardcover Publisher : McGraw-Hill Education Publication Date : Jul 4 2008 Condition : Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Payment We accept PayPal for all eBay orders. Please see payment details below. We will only ship to the address that is entered into PayPal when payment is made! Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. Returns We have a No Returns policy, which allows us to keep our prices low. Please remember, all purchases are covered by the eBay Money Back Guarantee!
Price: 5.99 USD
Location: Columbia, Missouri
End Time: 2024-08-20T15:06:12.000Z
Shipping Cost: 0 USD
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Book Title: New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Number of Pages: 304 Pages
Language: English
Publisher: Mcgraw-Hill Education
Topic: Training, Leadership, Total Quality Management, Personal Success, Organizational Behavior, Customer Relations, Industries / Hospitality, Travel & Tourism, Management, Corporate & Business History
Publication Year: 2008
Item Height: 1.1 in
Illustrator: Yes
Genre: Business & Economics
Item Weight: 15.3 Oz
Item Length: 8.6 in
Author: Joseph A. Michelli
Item Width: 6.3 in
Format: Hardcover
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