The New Gold Standard: 5 Leadership Principles for Creating a Legendary...

Description: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Michelli, Joseph A. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less

Price: 7.69 USD

Location: Aurora, Illinois

End Time: 2024-10-22T09:42:04.000Z

Shipping Cost: 0 USD

Product Images

Item Specifics

Return shipping will be paid by: Seller

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

Return policy details:

Binding: Hardcover

Weight: 1 lbs

Product Group: Book

IsTextBook: No

Book Title: New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Number of Pages: 304 Pages

Language: English

Publisher: Mcgraw-Hill Education

Publication Year: 2008

Item Height: 1.1 in

Topic: Training, Total Quality Management, Leadership, Organizational Behavior, Customer Relations, Personal Success, Industries / Hospitality, Travel & Tourism, Management, Corporate & Business History

Illustrator: Yes

Genre: Business & Economics

Item Weight: 15.3 Oz

Author: Joseph A. Michelli

Item Length: 8.6 in

Item Width: 6.3 in

Format: Hardcover