The Listening Leader: Powerful New Strategies for Becoming an Influential Commun

Description: The Listening Leader by Richard M. Harris Talks about improving communication by focusing on listening, and in the process, developing more effective leadership skills throughout the organisation. This work aims to explore ways in which managers and front-line employees alike can elevate listening to the level of influence itself - to maximise conversational value and relationships. FORMAT Hardcover LANGUAGE English CONDITION Brand New Publisher Description In todays complex, fast-paced, high-intensity organizations, effective communication is paramount. But all too often, messages are misinterpreted, ignored, or missed altogether—stifling creativity, dampening morale, and even threatening achievement of basic goals. Harriss book is about improving communication by focusing on listening, and, in the process, developing more effective leadership skills throughout the organization. It explores ways in which managers and employees alike can elevate listening to the level of influence-to maximize conversational value and relationships through response and feedback.The Listening Leader integrates insights from management and psychology to offer practical techniques for overcoming common barriers to effective listening. With tips for keeping listening sharp and advice for boosting memory and recall, Harris provides readers with the tools to engage in much more productive dialogue with colleagues, supervisors, employees, and customers, as well as within relationships beyond work. The Listening Leader demonstrates that turning listening from a passive, compliant activity into an active, influential one contributes to more dynamic, trusting, collaborative, candid—and profitable—relationships through which everyone benefits. Author Biography Richard M. Harris is President and Founder of Richard M. Harris Associates, a consulting firm specializing in business communication. He has presented management communication and leadership training programs to a wide variety of Fortune 500 and mid-sized companies, and speaks to professional and industry associations around the country. His articles on effective communication have appeared in such publications as Training and Development, Corporate Meetings & Incentives, Language Sciences, and Financial Executive. Table of Contents PrefaceAcknowledgmentsPart 1 Why Listen?Chapter 1 Approaching ListeningChapter 2 The Listening Leader—A First ApproximationChapter 3 Attitudes and DemonsPart 2 Motivational ListeningChapter 4 Toward Conversational Continuity and ResponsibilityChapter 5 Strengthening FocusChapter 6 Spanning the Communicational DividePart 3 Keeping More of What You Take InChapter 7 Eleven Tips for Boosting Memory and Recall AbilityChapter 8 Three Ways to Keep Listening SharpPart 4 The Listening Leader—RevisitedChapter 9 Listening and LeadershipChapter 10 The Seven Core Attributes of a Listening LeaderAppendixesAppendix 1 Functions of FeedbackAppendix 2 Thirteen Keys to Articulate ListeningResourcesIndex Review Writing for managers and frontline employees alike, consultant Harris focuses on the practical in this guide to improving communication by focusing on listening and developing more effective leadership skills throughout an organization, with the primary goal being the development of listening to the level of influence itself. He describes why listening is elementary to effectiveness, addresses attitudes and demons, and describes how motivational listening contributes to conversational continuity and responsibility, strengthened focus, and an improved communicational divide. * Reference & Research Book News * Promotional "As Richard Harris points out, good communication happens in two directions: talking, which seems to be the easier part, and listening, which for many, seems more difficult. This book reminds us how to get past the noise to improve the art of listening in both our professional and personal lives. This book contains practical, useful tips on how to make listening a more active part of every discussion, thereby making people and corporations more efficient and effective." -- Mark Alpert, Senior Vice President, TUV America Inc. "Dick Harris captures the LEADERSHIP ingredient most other approaches to effective listening miss: how to influence others by letting the person know youve heard them. Receiving and understanding the other persons message is only the beginning. Dick tells us how to complete the process." -- Tom Kristoph Director, Development & Training, Dynamics Research Corporation (DRC) "The Listening Leader brings to light the part of communication that has long been overlooked. By applying the insights and tools described in this book, I have been able to increase my effectiveness in communicating and leading. Recognizing that I can influence a conversation positively or negatively vis-a-vis my listening skills alerted me to the fact that I was at times interpreting the world through a filtered and incomplete set of information. I highly recommend this to anyone who struggles with understanding and acting on the often overwhelming amount of information they receive on a daily basis. Effective listening cuts through the clutter and allows you to focus on the critical things you need to know to be effective in todays society." -- Dan Schneider, Executive Director, Sales, Sepracor Inc. "Adlai Stevenson supposedly said: Everyone is talking; no one is listening. Dick Harris, in a cogent and practical book, shows us how to reverse that truism." -- Richard M. Warshauer, Senior Managing Director GVA Williams Long Description In todays complex, fast-paced, high-intensity organizations, effective communication is paramount. But all too often, messages are misinterpreted, ignored, or missed altogether--stifling creativity, dampening morale, and even threatening achievement of basic goals. Harriss book is about improving communication by focusing on listening, and, in the process, developing more effective leadership skills throughout the organization. It explores ways in which managers and employees alike can elevate listening to the level of influence-to maximize conversational value and relationships through response and feedback. The Listening Leader integrates insights from management and psychology to offer practical techniques for overcoming common barriers to effective listening. With tips for keeping listening sharp and advice for boosting memory and recall, Harris provides readers with the tools to engage in much more productive dialogue with colleagues, supervisors, employees, and customers, as well as within relationships beyond work. The Listening Leader demonstrates that turning listening from a passive, compliant activity into an active, influential one contributes to more dynamic, trusting, collaborative, candid--and profitable--relationships through which everyone benefits. Review Quote "Writing for managers and frontline employees alike, consultant Harris focuses on the practical in this guide to improving communication by focusing on listening and developing more effective leadership skills throughout an organization, with the primary goal being the development of listening to the level of influence itself. He describes why listening is elementary to effectiveness, addresses attitudes and demons, and describes how motivational listening contributes to conversational continuity and responsibility, strengthened focus, and an improved communicational divide." - Reference & Research Book News Promotional "Headline" Tools and techniques for developing exceptional listening skills-to improve communication and influence at work and beyond. Details ISBN0275989836 Author Richard M. Harris Short Title LISTENING LEADER Language English ISBN-10 0275989836 ISBN-13 9780275989835 Media Book Format Hardcover DEWEY 658.45 Year 2006 Publication Date 2006-04-30 Imprint Praeger Publishers Inc Subtitle Powerful New Strategies for Becoming an Influential Communicator Place of Publication Westport Country of Publication United States Birth 1938 Illustrations black & white illustrations DOI 10.1604/9780275989835 UK Release Date 2006-04-30 NZ Release Date 2006-04-30 US Release Date 2006-04-30 Audience Age 7-17 Pages 152 Publisher Bloomsbury Publishing Plc Audience General AU Release Date 2006-04-29 We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:6980945;

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