Description: Description Do you really need that customer? The miracle management that has overcome the pandemic Many restaurants and beauty salons are in crisis due to the pandemic. However, the courage to let go of customers has enabled some businesses to remain unaffected by the pandemic. Rather than forcing themselves to meet customer needs, these businesses firmly raise their own flags based on their unique selling points, strengths, missions, and beliefs. They prioritize only those customers who gather around their flags. In other words, in order for small businesses with limited capital to establish stable management that is not swayed by external factors such as the pandemic, it is crucial not to make mistakes in choosing customers. In this book, the author, who has successfully managed numerous small businesses (beauty salons, restaurants) for nearly 30 years, will unfold the miraculous management techniques to overcome crisis situations such as drastic decrease in sales and failure to increase repeat rates, likening them to hit songs from the past (such as "Cotton Handkerchief," "Do as You Like," "Red Sweet Pea") in a story format. 【Synopsis】 Sota Kuramoto, who runs a one-man hair salon, is troubled by the lack of growth in sales. One day, he meets a mysterious gentleman, Mr. Akiyama, at his favorite café. What is Mr. Akiyama's true identity as he says, "Ignore the needs of the customer. Focus on your own needs"? How can he overcome crisis situations such as declining sales, dependence on customer acquisition websites, and the emergence of rival stores? Title お客を捨てる勇気 The Courage to Let Go of Customers Japan Book NEW F/S Author Yoshitaka Nakatani Publisher CROSSMEDIA PUBLISHING.(Impress Corporation.) ISBN-10 4295406813 ISBN-13 9784295406815 Number of Pages 224 Pages Size About 1.9 X 13.3 X 18.6cm/0.22kg Release date May 20,2022 ※This date is a day it goes on sale, and it is not a guarantee that our selling item is first edition. We will ship a latest edition which is on sale. Language Japanese Country Japan Condition Brand New A new, unread, unused book in perfect condition with no missing or damaged pages. Shipping We ship all items Fedex with track & trace service basically but we may change depending on the situation. Depending on the situation at the time, we may ship by international e-packet, EMS, or other methods. Items will ship within 5 business days after receiving cleared payment. Returns We accept returns on unopened items within a month (30 days). In principle,please note that we are not responsible for return shipping costs unless the return is a result of an error on our part. Notes Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Price: 77 USD
Location: Japan
End Time: 2024-12-25T03:48:22.000Z
Shipping Cost: 0 USD
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Language: Japanese
Book Title: The Courage to Let Go of Customers Japan Book NEW F/S
Author: Yoshitaka Nakatani
Topic: Beauty Salons, Book, Courage, Customers, Go of, Hair Salon, Japan, Japanese, Miracle Management, Mr. Akiyama, Restaurants, Your Own Needs
