Description: Technical Knowledge for Service Advisors, Paperback by Marchand, Gregory, ISBN 1507797621, ISBN-13 9781507797624, Brand New, Free shipping in the US Service advisors have the most difficult job in the automotive service industry...and that's without knowing anything about the technical aspects of an automobile. Being able to understand the basics of what a technician is telling them, and then being able to relay that information in simple, easy-to-understand terms to a customer are critical to a successful sale. This book describes basic vehicle systems, common problems, and frequent repairs in a manner that applies directly to the service advisor's job.
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End Time: 2025-01-31T23:41:52.000Z
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Book Title: Technical Knowledge for Service Advisors
Number of Pages: 48 Pages
Publication Name: Technical Knowledge for Service Advisors
Language: English
Publisher: CreateSpace
Item Height: 0.1 in
Publication Year: 2015
Subject: Adult & Continuing Education
Item Weight: 6.2 Oz
Type: Textbook
Item Length: 11 in
Author: Gregory Marchand
Subject Area: Education
Item Width: 8.5 in
Format: Trade Paperback
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