Salesforce CRM Administration Handbook: A comprehensive guide to administering,

Description: Salesforce CRM Administration Handbook by Krzysztof Nowacki, Mateusz Twarożek This book covers practical insights into the Salesforce platforms setup, features, customizations, automation, and reporting. Additionally, the book guides you through exam preparation and career planning in the Salesforce ecosystem. FORMAT Paperback CONDITION Brand New Publisher Description Master the core concepts of Salesforce administration and gain a holistic understanding of the SF ecosystem that will also help you prepare for the Salesforce certification examKey FeaturesUnderstand Salesforce architecture and security modelIntegrate Flow Builder with other Salesforce components for seamless automationUnderstand how to create and manage approval workflows in SalesforcePurchase of the print or Kindle book includes a free PDF eBookBook DescriptionDo you aspire to be a successful Salesforce administrator or consultant? If yes, then this step-by-step guide is for you. Written by certified Salesforce professionals, the Salesforce CRM Administration Handbook will take you through the intricacies of Salesforce, covering objects, records, automation, and much more.Starting with an overview of the capabilities and limitations of Salesforce, youll progress toward a holistic understanding of system architecture with real-world examples, including workarounds that enable the successful completion of projects. As you delve deeper, youll learn about the fundamental concepts of a CRM system, its purpose, and the pivotal role of an administrator in the Salesforce lifecycle. Youll also explore the basic structures of the entire Salesforce system and navigate confidently through the intricacies of security, automation, and reporting in the Sales/Service Cloud.By the end of this book, youll have the confidence you need to navigate Salesforces backend seamlessly, implement configuration changes effortlessly, and communicate fluently in Salesforce terminology.What you will learnDiscover strategies to stay up-to-date with Salesforce releasesIntegrate Salesforce products seamlessly to meet diverse business needsExplore Sales and Service Cloud and its transformative impact on sales and customer support operationsMaster opportunity management for successful deal closures and pipeline forecastingUnderstand Salesforce Orgs, managing users, settings, and customizationExplore data import and export methods and data mappingDiscover best practices, mock tests, and valuable tips and tricks to prepare for Salesforce certificationWho this book is forThis book is for aspiring Salesforce administrators and consultants looking to build a solid foundation in Salesforce products, system setup, and customization as well as advance their careers within the Salesforce ecosystem. Its also a great resource for those preparing to take the Salesforce ADM 201 certification exam, as it serves as an excellent supplement to the existing learning materials. Author Biography Krzysztof Nowacki is a Salesforce Certified Administrator and Consultant with 15+ years of experience in CRM and HR software implementations and consultancy for key international accounts in various industries (including FMCG, pharmacy, retail, manufacturing, finance, and SSC/BPO). He is also a speaker at conferences and a lecturer in postgraduate studies. Mateusz Twaroek is a certified Salesforce administrator and consultant boasting 14 years of IT industry experience. Currently, he serves as the Head of Quickstarts for Salesforce Admins in the CEE region and acts as a consultant. His expertise spans system design in diverse sectors such as fintech, sales, manufacturing, and education, with a notable specialization in the NGO sector. As a conference speaker, he takes pleasure in disseminating his knowledge and insights within the community. Beyond his professional endeavors, he is a devoted spouse and parent who cherishes family time and has a personal interest in solving logical puzzles. Table of Contents Table of ContentsIntroduction and Getting Started with Salesforce Salesforce ArchitectureData ManagementLightning Experience Objects in Salesforce ObjectsUser Management and SecurityAutomation ToolsReports and DashboardsAppExchange and Custom ApplicationsService CloudSales CloudSalesforce Administrator Exam PreparationContinuing Education and Career Development Details ISBN1835085695 Author Mateusz Twaroek Publisher Packt Publishing Limited Year 2024 ISBN-13 9781835085691 Format Paperback Publication Date 2024-04-30 Imprint Packt Publishing Limited Subtitle A comprehensive guide to administering, configuring, and customizing Salesforce CRM Place of Publication Birmingham Country of Publication United Kingdom Audience General UK Release Date 2024-04-30 Pages 328 We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! 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