Description: Resolving Conflicts at WorkTen Strategies for Everyone on the Job Author(s): Kenneth Cloke, Joan Goldsmith Format: Paperback Publisher: John Wiley & Sons Inc, United States Imprint: Jossey-Bass Inc.,U.S. ISBN-13: 9780470922248, 978-0470922248 Synopsis The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.
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Book Title: Resolving Conflicts at Work
Number of Pages: 400 Pages
Language: English
Publication Name: Resolving Conflicts at Work: Ten Strategies for Everyone on the Job
Publisher: John Wiley & Sons INC International Concepts
Publication Year: 2011
Subject: Safety, Management
Item Height: 241 mm
Item Weight: 482 g
Type: Textbook
Author: Joan Goldsmith, Kenneth Cloke
Subject Area: Business Informatics
Item Width: 161 mm
Format: Paperback
