Description: Oracle Case Management Solutions, Hardcover by Smiers, Leon; Deb, Manas; Koster, Joop; Palvankar, Prasen, ISBN 1482223821, ISBN-13 9781482223828, Like New Used, Free shipping in the US Addressing the need to handle non-routine knowledge-based work, computer scientists explain the case management approach using Oracle technology, an approach that focuses on the unique features of a particular case rather than on how to adapt standard processes to the situation. They cover the case for case management, the case management solution framework, Oracle case management technologies, case management examples, and a tutorial. Among the topics are adaptive case management, determining solution mapping, Oracle service cloud, intelligence in relation to the case execution, citizen services in the public sector, and end-to-end insurance claim management. Annotation ©2016 Ringgold, Inc., Portland, OR ()
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Book Title: Oracle Case Management Solutions
Author: Smiers, Leon; Deb, Manas; Koster, Joop; Palvankar, Prasen
Language: english
