Description: New Perspectives in Hospitality Management by Emerald Group Publishing Limited Estimated delivery 3-12 business days Format Paperback Condition Brand New Description New Perspectives in Hospitality Management is a unique collection of articles that represent the very highest level of scholarship in the sphere of hospitality research. The articles published in this collection identify some emergent themes that have subsequently established themselves as key trends among academics in the field. Publisher Description New Perspectives in Hospitality Management is a unique collection of articles that represent the highest level of scholarship in hospitality research. The articles identify themes that have established themselves as key trends among academics. These include:- Human resource management challenges - new research on labour turnover in luxury hotels and how classic hospitality paradigms have developed - Hospitality marketing - how the tourism distribution channel has been transformed, perceptions on guests perceptions of customer loyalty and transforming customer satisfaction into customer delight - Experiences and behaviours - understanding quality aspects of restaurant image, hedonic and utilitarian values and how they influence restaurant image, and a customer-based approach to hotel experience and brand equity. The collection provides exemplary analysis of recent research trends concerning marketing and HRM research topics and methodology, while also looking to the future in terms of how information and communication technologies will shape the development of the hospitality sector. It will enable readers to access the most important thinkers active in this arena today. Details ISBN 1785608819 ISBN-13 9781785608810 Title New Perspectives in Hospitality Management Author Emerald Group Publishing Limited Format Paperback Year 2015 Pages 216 Publisher Emerald Publishing Limited GE_Item_ID:161769789; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
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Location: Calgary, Alberta
End Time: 2025-02-05T06:30:38.000Z
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ISBN-13: 9781785608810
Book Title: New Perspectives in Hospitality Management
Number of Pages: 216 Pages
Publication Name: New Perspectives in Hospitality Management
Language: English
Publisher: Emerald Publishing The Limited
Item Height: 0.4 in
Publication Year: 2015
Subject: Industries / Hospitality, Travel & Tourism
Features: Revised
Type: Textbook
Item Length: 9.4 in
Subject Area: Business & Economics
Author: Emerald Group Publishing Limited
Item Width: 6.5 in
Series: Emerald Gems Ser.
Format: Trade Paperback