Description: Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experienc ISBN : 9781439060322 Title : Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experienc Authors : Ford, Robert C. Binding : hardcover Publisher : Delmar Cengage Learning Publication Date : Feb 14 2011 Condition : Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Payment We accept PayPal for all eBay orders. Please see payment details below. We will only ship to the address that is entered into PayPal when payment is made! Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. Returns We have a No Returns policy, which allows us to keep our prices low. Please remember, all purchases are covered by the eBay Money Back Guarantee!
Price: 6.49 USD
Location: Columbia, Missouri
End Time: 2024-12-14T16:18:08.000Z
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Book Title: Managing Quality Service In Hospitality: How Organizations Achiev
Number of Pages: 536 Pages
Language: English
Publication Name: Managing Quality Service in Hospitality : How Organizations Achieve Excellence in the Guest Experience
Publisher: Delamr Cengage Learning
Subject: Careers / General, Industries / Hospitality, Travel & Tourism
Publication Year: 2011
Item Height: 1 in
Item Weight: 40.1 Oz
Type: Textbook
Author: Michael C. Sturman, Cherrill P. Heaton, Robert C. Ford
Item Length: 10.1 in
Subject Area: Business & Economics
Item Width: 8.3 in
Series: Hospitality Management Ser.
Format: Hardcover
