Managing Quality Service in Hospitality: How Organizations Achieve Excellence...

Description: Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience by Ford, Robert C.; Sturman, Michael C.; Heaton, Cherrill P. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less

Price: 10.52 USD

Location: Aurora, Illinois

End Time: 2024-11-10T15:30:43.000Z

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Binding: Hardcover

Weight: 2 lbs

Product Group: Book

IsTextBook: No

Number of Pages: 536 Pages

Language: English

Publication Name: Managing Quality Service in Hospitality : How Organizations Achieve Excellence in the Guest Experience

Publisher: Delamr Cengage Learning

Subject: Careers / General, Industries / Hospitality, Travel & Tourism

Publication Year: 2011

Item Height: 1 in

Item Weight: 40.1 Oz

Type: Textbook

Author: Michael C. Sturman, Cherrill P. Heaton, Robert C. Ford

Item Length: 10.1 in

Subject Area: Business & Economics

Item Width: 8.3 in

Series: Hospitality Management Ser.

Format: Hardcover