Description: Managing Assertively: How to Improve Your People Skills by Madelyn Burley-Allen Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Provides step-by-step management techniques for resolving conflicts and defusing interpersonal problems that invariably arise in the workplace. This revised and updated edition now covers the latest management trends, including team building, self-managed work teams and quality control. Publisher Description A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you,too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.Youll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials. Author Biography Madelyn Burley-Allen, the founder and President of Dynamics ofHuman Behavior, has conducted over 2,000 seminars on listening andmanagement for organizations around the world. A frequent speakerat state and national conferences, she has consulted for suchcompanies as AT&T, DuPont, IBM, and State CompensationInsurance Funds all over the country. Her work has been covered innumerous magazines and newspapers, including Glamour and WorkingWoman, and she has appeared on several national television andradio shows. She is the author of Listening: The Forgotten Skill,also available from Wiley. Details ISBN 0471039713 ISBN-13 9780471039716 Title Managing Assertively: How to Improve Your People Skills Author Madelyn Burley-Allen Format Paperback Year 1995 Pages 240 Edition 2nd Publisher John Wiley & Sons Inc GE_Item_ID:7520790; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 26.74 USD
Location: Fairfield, Ohio
End Time: 2025-01-17T03:07:53.000Z
Shipping Cost: 0 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9780471039716
Type: NA
Publication Name: NA
Edition: 2
Book Title: Managing Assertively: How to Improve Your People Skills : a Self-Teaching Guide
Number of Pages: 240 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Topic: Human Resources & Personnel Management, Personality
Item Height: 0.6 in
Publication Year: 1995
Features: Revised
Illustrator: Yes
Genre: Business & Economics, Psychology
Item Weight: 17.6 Oz
Item Length: 9.2 in
Author: Madelyn Burley-Allen
Book Series: Wiley Self-Teaching Guides
Item Width: 7.4 in
Format: Trade Paperback