Description: Managing Assertively : How to Improve Your People Skills : A Self-Teaching Guide, Paperback by Burley-Allen, Madelyn, ISBN 0471039713, ISBN-13 9780471039716, Brand New, Free P&P in the UK A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people management trainer Madelyn Burley-Allen shows you how you,too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive 'll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.
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Book Title: Managing Assertively : How to Improve Your People Skills : A Self
Number of Pages: 240 Pages
Language: English
Publication Name: Managing Assertively: How to Improve Your People Skills: a Self-Teaching Guide
Publisher: John Wiley & Sons INC International Concepts
Publication Year: 1995
Subject: Management
Item Height: 234 mm
Item Weight: 472 g
Type: Textbook
Author: Madelyn Burley-Allen
Series: Wiley Self-Teaching Guides
Item Width: 194 mm
Format: Paperback