Internal Crisis Communication: Crisis Awareness, Leadership and Coworkership by

Description: Internal Crisis Communication by Mats Heide, Charlotte Simonsson Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description This book provides a complete, holistic guide for managers to help them manage and contain crises. The methods are invaluable for communication professionals, security officers, crisis managers, and students or researchers interested in crisis and risk management. Publisher Description We live in a crisis society, with traditional media responding on a minute-by-minute basis on daily, seemingly inevitable, organizational crises. Whether crises have become more prevalent or were simply more aware of them, they are now of great concern to organizations and crisis management and communication is a priority. Most organizations have a crisis response plan; many have dedicated crisis and security management staff. Yet much of the emphasis has been on action outside of the organization. Neglecting communication between managers and employees, they risk poor, inconsistent crisis management and the very real possibility of crisis escalation. Crisis management, like charity, begins in the home.Internal Crisis Communication is one of the first guides to communication inside organizations, before, during and after a crisis – not just on the acute crisis phase – to provide a complete and holistic guide for managers that will help them manage and contain crises. It includes an in-depth real-life case study, referred to throughout, from the authors own experience, which makes practical application explicit and the methodology clear.Strengthened by rigorous academic research and tested in real-life crisis situations, the methods included in this book will be invaluable for communication professionals, security officers and crisis managers, as well as valuable reading for students and researchers interested in crisis and risk management. Author Biography Mats Heide is professor in strategic communication at Lund University. He is coauthor of Strategic Communication (with Jesper Falkheimer, Routledge 2018) and co-editor of Strategic Communication, Social Media and Democracy (Routledge 2016). Heide has published 12 books in Swedish on internal communication, crisis communication and strategic communication.Charlotte Simonsson is senior lecturer in strategic communication at Lund University. She is former head of the Department of Strategic Communication at Lund University and has a career as a communication consultant. Simonsson has published several books in Swedish on internal communication, leadership and organizational communication. Details ISBN 1138354074 ISBN-13 9781138354074 Title Internal Crisis Communication Author Mats Heide, Charlotte Simonsson Format Hardcover Year 2019 Pages 156 Publisher Taylor & Francis Ltd GE_Item_ID:128503675; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 62.24 USD

Location: Calgary, Alberta

End Time: 2024-12-20T04:15:27.000Z

Shipping Cost: 0 USD