Description: How to Tell Anyone Anything : Breakthrough Techniques for Handling Difficult Conversations at Work, Paperback by Gallagher, Richard S., ISBN 0814410154, ISBN-13 9780814410158, Brand New, Free shipping in the US Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of providing feedback by focusing on what’s wrong and shows them instead how to provide clear, constructive positive messages that create real behavior and performance change. You’ll learn how to be more candid, prioritize relationships, ask important questions, reframe difficult messages, control your emotions, and--just as important--be graceful when you’re on the receiving end of difficult feedback. Complete with illuminating examples and a unique step-by-step process, th gives readers powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions. No one likes to be criticized. How to Tell Anyone Anything teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.
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Book Title: How to Tell Anyone Anything : Breakthrough Techniques for Handling Difficult Conversations at Work
Number of Pages: 240 Pages
Language: English
Publisher: Amacom
Item Height: 0.6 in
Topic: Business Communication / General, Communication Studies, Conflict Resolution & Mediation, Communication & Social Skills, Interpersonal Relations
Publication Year: 2009
Illustrator: Yes
Genre: Language Arts & Disciplines, Self-Help, Psychology, Business & Economics
Item Weight: 12 Oz
Item Length: 9 in
Author: Richard S. Gallagher
Item Width: 6 in
Format: Trade Paperback
