Description: Delivering Happiness Tony Hsieh Product Details ISBN-10 : 0446563048 ISBN-13 : 9780446563048 Publisher : Grand Central Publishing; 1st edition (June 7, 2010) Language : English Hardcover : 253 pages Item Weight : 1 pounds Dimensions : 6.5 x 1 x 9.25 inches BOOK OVERVIEW The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success. Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too. Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year. In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO. In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing. In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life. ABOUT THE AUTHOR Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000. Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service. Product Condition Please read the store's product description, review images of the item for sale for accurate details, and ask questions when in doubt before purchasing the item. VERY GOOD. All pages and the cover are intact (including the dust cover, if applicable) and not marred by notes or highlighting. The spine may show signs of wear. Some books, "but not all books," may include inscriptions or dedications. Due to the age or quality of the paper, they may develop signs of foxing. What makes a book or item collectible? Factors include first printing, first editions, author signatures, famous ownership, unique aesthetic elements, and the book's age and condition. Remember that rarity and collectibility are subjective. What one collector deems rare may not hold the same value for another! Return Policy All sales of collectible items are final. Due to their unique nature, we do not accept returns or exchanges. Please review product details and ask questions before making a purchase. For non-collectible and free returns paid by the seller items, returns are accepted within 30 days of purchase. A 15% restocking fee applies, and the item must be returned in original condition with all packaging and accessories. Refunds are issued within five to seven business days of receiving the returned item. Feedback Policy Dimittas Home Book Collection eBay feedback is automatically generated after leaving positive feedback. Thank you so much.
Price: 14.56 USD
Location: North Las Vegas, Nevada
End Time: 2025-01-14T17:00:01.000Z
Shipping Cost: 5.38 USD
Product Images
Item Specifics
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Personalize: No
Type: Novel
Era: 2010s
Ex Libris: No
Personalized: No
Narrative Type: Nonfiction
Original Language: English
Inscribed: No
Country/Region of Manufacture: United States
Edition: First Edition
Book Title: Delivering Happiness : a Path to Profits, Passion, and Purpose
Number of Pages: 272 Pages
Language: English
Publisher: Grand Central Publishing
Topic: Leadership, Customer Relations, Personal Success, Entrepreneurship, Workplace Culture
Publication Year: 2010
Item Height: 1 in
Illustrator: Yes
Genre: Business & Economics
Item Weight: 16.5 Oz
Item Length: 9.2 in
Author: Tony Hsieh
Item Width: 6.5 in
Format: Hardcover