Description: Business Process Change Management by August-Wilhelm Scheer, M. Hammer, Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description Todays business environment is constantly changing: New customer require ments or products, an evolving competition, new IT solutions like EAl or web services, outsourcing opportunities, mergers & acquisitions or changing legal re quirements are just a few reasons for this change. Publisher Description Todays business environment is constantly changing: New customer requirements or products, an evolving competition, new IT solutions like EAI or web services, outsourcing opportunities or changing legal requirements are just a few reasons for this change. Therefore enterprises have to ensure an efficient and effective change management in order to stay competitive and survive on the long term. This is a precondition to achieve and maintain business process excellence. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. It shows using case studies from organizations like American Meter, the US Navy, or Amway how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset. Details ISBN 354000243X ISBN-13 9783540002437 Title Business Process Change Management Author August-Wilhelm Scheer, M. Hammer, Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer Format Hardcover Year 2003 Pages 294 Edition 2003rd Publisher Springer-Verlag Berlin and Heidelberg GmbH & Co. KG GE_Item_ID:137946865; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 75.38 USD
Location: Fairfield, Ohio
End Time: 2024-11-24T03:24:33.000Z
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9783540002437
Book Title: Business Process Change Management
Number of Pages: Xiii, 294 Pages
Publication Name: Business Process Change Management : Aris in Practice
Language: English
Publisher: Springer Berlin / Heidelberg
Publication Year: 2003
Subject: Industries / Computers & Information Technology, Leadership, General, Management, Strategic Planning, Enterprise Applications / General, Organizational Development
Type: Textbook
Item Weight: 48 Oz
Item Length: 9.3 in
Subject Area: Computers, Business & Economics
Author: Ferri Abolhassan
Item Width: 6.1 in
Format: Hardcover